AGB
Terms of Service
1. Scope
These Terms of Service apply to all orders placed through the online store mycase-bag.de. The seller is Richter Consulting, Luis Richter, Südstrasse 24, 6010 Kriens, Switzerland (contact@richter-consulting.ch).
2. Contract formation
The display of products in our online store does not constitute a legally binding offer. By clicking "Buy now" you place a binding order. Acceptance occurs upon our order confirmation by email or upon dispatch of the goods.
3. Prices and payment
All prices are final prices in CHF. Available payment methods are displayed at checkout.
4. Delivery
Goods are shipped directly from the factory. Please allow the following delivery times:
- Standard shipping: approx. 15–22 business days
- Express shipping: approx. 10–14 business days (surcharge CHF 40.00)
Free standard shipping within the EU. Switzerland: CHF 8.00.
5. Retention of title
Delivered goods remain our property until full payment has been received.
6. Warranty
Statutory warranty rights apply. In case of defects, please contact contact@richter-consulting.ch. We offer goodwill-based support including free spare parts for defective components.
7. Limitation of liability
We are fully liable for damages arising from injury to life, body or health, as well as for intentional or grossly negligent breaches of duty. Otherwise, our liability is limited to foreseeable, contract-typical damage.
8. Dispute resolution
The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr. We are not obligated or willing to participate in dispute resolution proceedings before a consumer arbitration board.
9. Governing law
Swiss law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG ).